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Q. |
How long has CleanStart been in business? |
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A. |
CleanStart began
operations in 1998. Our founders have over 40
years of janitorial experience. |
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Q. |
Does CleanStart have references in all areas of
the Metroplex? |
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A. |
Yes, we currently
operate over 200 accounts throughout Dallas and
Tarrant County |
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Q. |
Is CleanStart insured and bonded? |
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A. |
Yes, our General
Liability policy has a $1,000,000.00 occurrence
limit with a $2,000,000.00 general aggregate. Our
crews are Bonded, as well. |
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Q. |
Do CleanStart crews speak English? |
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A. |
Absolutely! There
will never be a time where you or your staff can
not communicate with our crews. |
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Q. |
What if I am not satisfied? How difficult is it to
cancel our agreement? |
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A. |
We will climb the
highest mountain to ensure your satisfaction.
However, if you determine you want to cancel our
agreement, then you simply will need to provide us
with a thirty (30) day written notice and your
agreement will be cancelled. There are never any
long-term contracts to sign with CleanStart. |
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Q. |
Can I get an estimate over the phone? |
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A. |
Yes, but it will be
a general estimate based upon the information you
give us. We will need to make a brief visit to
your facility to provide you with an exact cost
proposal. |
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Q. |
How do you select your crew? |
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A. |
For every 100
inquiries CleanStart has from potential crews, we
will eventually select less than 5% of those to
become a member of our CleanStart team.
Additionally, each person must provide three
letters of recommendation and receives extensive
training. Everyone must also pass a Criminal
Background Check. We care about the security of
you and your staff and we go to great lengths to
ensure you have the peace of mind so necessary
when dealing with a janitorial service.
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